Hosted VoIP is a phrase that has been thrown around a lot these last couple of years. Reports are coming out daily on who are the leaders in the industry and why you should go hosted for your business. There are many reasons why a business should look at a hosted solution for VoIP phone service. Let’s break it down for you.
You want a set monthly price
You are great at your business, but you are not a telecom person. You want a set price in your budget so you know what your costs will be. It is much easier for you to allocate monthly funds than it is to do a capital purchase and years of support plans. Let’s make it a package deal and pay each month. This is great for many businesses.
You have limited IT staff
Like many small businesses, you have a part time IT person. Well, really you have an on-call IT person. Yes, you have upgraded your cabling in your building to CAT 5 or CAT 6, and you have PoE Switches from Adtran, but you still can’t justify hiring a full-time IT position.
You have seasonal staff
Maybe you are a tax preparation business and have about 15 people year round, but starting in February to April 15th, you grow another 22 people. You do not want to pay monthly expenses for these folks, when you do not need them.
These are just three reasons to go for a hosted VoIP solution. Hosted simply means the main brain of the system is not housed at your location. You can have a VoIP system, and have the brains at your own location.
The biggest concern a business should have about using a hosted solution is the bandwidth required for the operations on the phone system. Since each and every phone call and operation is handled in the cloud, your business communication system relies on business grade internet service. There are measurements that are needed to ensure you have enough resources for a quality phone call.
With all the hosted vendors and options available it may be very confusing to really understand hosted and why or why not to invest in this type of phone solution. At Gaynor we sell the ShoreTel Sky Hosted Solution and the NEC UCaaS solution. Just like a traditional VoIP solution each of these comes with different flavors and different models with different features. We recommend working with a local vendor who can walk you through the different options. Even though you will not own the brains of the system, it is always a good idea to work with a local company.
About Us
Gaynor Telesystems Inc. has been proudly serving the North State Communities of Chico, Yuba City, Marysville, Eureka, Arcata, Sacramento, Davis, Woodland, Redding, and Red Bluff for more than 40 years. We hope the information you found in this blog was useful. To learn more about how Gaynor Telesystems Inc. can help you install, maintain or service business communication solutions, please contact us at 877-Gaynor1.
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