We are undoubtedly living in a fast paced world. Every day there is a new hot application or new feature that promises to make your life easier, as you sit at your desk and think, “I want simple.” Maybe you are the office manager and you outsource all your IT needs; maybe you are the business owner and understand just enough technology to make you dangerous. Whatever your role, you are looking at new business communication solutions, and have settled on a phone system.
You have started your checklist of wants for the new phone system. The number one on your list is to have the system be easy to manage once it is installed. You want it to be easy to operate for your staff and easy to maintain. You do not hold a degree in computer science and you do not have the time to take a week long class to learn how to manage the system.
When you are researching new business phone systems, we recommend you ask for a demonstration on how easy the management of the system is. Look for these key factors:
You can manage the system from anywhere
Maybe you are the traveling salesperson for your company, as well as the owner. Your travel takes you out of town, but you still want to be able to make those add moves and changes. Does the new phone system allow for connection anywhere?
Type of training given for management
You know you will need training, but realistically you cannot spend more than 30 minutes at a time on training. Ask the vendor if they can do remote training sessions, or better yet, are there videos on how to learn the management of the system.
Security of the system
You have an office supervisor who will need some access, maybe to run reports or clear mailbox security codes when staff members leave. This person should not have access to creating people or making programming changes. Check and see if you can create different levels of security.
Ongoing Maintenance
Does the system you are looking for alert you when there is a problem? You are not always in the office and want to be alerted via email if someone calls 911, or if there is an outage on any equipment.
Time requirement
Is the system you are considering easy to use? Maybe you know chances are you will be doing changes only a couple times a year. You do not want to use a service person for these simple adds, moves and changes, but also want to make sure it will not take hours for you to do. Time is money after all. Each phone system handles management in a unique way.
At Gaynor Telesystems we want to show you how simple and easy management of business communication solutions can be. With today’s technology you do not have to be an IT professional to manage your system. We are here to show you how to reduce those add, move and change costs without sacrificing your time.
Gaynor Telesystems, Inc. has been proudly serving the North State Communities of Chico, Yuba City, Marysville, Eureka, Arcata, Sacramento, Davis, Woodland, Redding, and Red Bluff for more than 40 years. We hope the information you found in this blog was useful. To learn more about how Gaynor Telesystems, Inc. can help you install, maintain or service business communication solutions, please contact us.
