NEC Phone systems have been available for over 50 years and Gaynor has been a partner of NEC for over 40 years. This is a winning combination for small business owners who are looking for new small business telephone systems.
NEC believes that no small business owner should be left behind. Here are some features small business owners love.
ACD – Automatic Call Distribution
Not just for the big companies, but for the small business telephone systems, the new NEC SV9100 has ACD with small business in mind. This NEC phone system, with the base purchase of the ACD, can have up to 20 agents.
What that means to you: if your billing department has 5 people and your dispatching department has 10, both can be part of an ACD solution, and you do not have to worry about buying extra seats or licenses as you grow.
For example, with the ACD in the billing department, you can see how many people actually call billing, what days of the week are busiest, and then can staff accordingly. ACD gives reports for managers to enable better customer service and better employee productivity.
Mobility
Staff today want the option of mobility. Not all staff will use it and not all staff will like it, but more and more business owners are looking at mobility. NEC phone systems have mobility built into them. They have the ability to allow your smart phone to ring when your desk phone rings. Simple and straightforward. NEC calls it mobile extension. The staff at Gaynor use it and we love the ability to call one phone number and know it will reach our team member.
Start Small and Grow Big
Small business telephone systems start small, but have the ability to grow big. NEC invests in small business. It knows that small business can turn into big business – why waste money just because you’re growing?
With the NEC SV9100 solution, you can start with a digital system of 6 phones (or smaller), but when you’re ready you simply add some software and a little hardware and now you can have a VoIP phone system. No need to throw out what you had, you just grow with VoIP phones, multiple sites, and larger ACD systems. NEC phone systems grow with you. You can invest in only what you need now and not what you need 2 years from now.
Do you need more information about the NEC phone systems available today? We are happy to provide any demos on small business telephone systems. Just click on our request a quote link below, and we will be happy to assist you.
About Us
Gaynor Telesystems Inc. has been proudly serving the North State Communities of Chico, Yuba City, Marysville, Eureka, Arcata, Sacramento, Davis, Woodland, Redding, and Red Bluff for more than 40 years. We hope the information you found in this blog was useful. To learn more about how we can help you install, maintain or service business communication solutions, please contact us at 877-Gaynor1.
