Recently, I have been reading about how the incoming millennials are changing up the workplace. When it comes to business communication solutions, some articles suggest the desk phone is going away, others think voicemail is going away, and each opinion is different.
The truth of the matter is, the millennials are changing the workplace, but just how is still to be seen. Take the modernization of the computer. When it became common place, there were many who left or took early retirement because they could not change with the times. So here are some of my thoughts on the millennials and the workplace.
They Want to Be Part of a Team
This generation grew up in teams - soccer teams, baseball teams, swim teams and so forth. They are used to being with people. They socialize and talk out the problems and issues. Having an office that supports teamwork will be critical to the success and the retention of the millennials. They also want to have fun and have fun gadgets. That’s why business communication solutions like the ShoreTel Dock are great for millennials - they are cool and they provide the ability to be part of the communications team.
They Want Their Own Schedule
Now this can be a hard one for many businesses, especially if you expect them to answer the phone for the office. But there are some positions in the company where they can be mobile, flexible and still perform at high levels. The millennials will work hard and play even harder, but in their play, they are also developing business relationships that will take them to the next level. They are also new husbands and wives and even new parents. By having practices and options like mobility, you can help them succeed on their own schedule.
They Want to Be Heard
Many times the millennials have been in the back seat, literally. They were the first generation to have car seats until the age of 8. Yes, these kept them safer, but they also were not the center of attention. In college lecture halls, they were one of 500. Now that they are in the work force they want to be heard. They want to talk to their manager and offer ideas. If you are still thinking about what phone system to get ask them for their opinion. Ask them to sit in on the demos for the VoIP system.
The key is we don’t know what we don’t know about the millennials. All we do know is that they are here in the workplace and they are the future. So let’s embrace the change of the work force and have them be part of the VoIP conversations and talk about CCTV solutions.
They understand technology. They might not understand all business communication solutions technology, but they can and are willing learn. If you are ready to talk to us, but want your team to learn more, check out our resource section for eBooks and tools.
About Us
Gaynor Telesystems Inc. has been proudly serving the North State Communities of Chico, Yuba City, Marysville, Eureka, Arcata, Sacramento, Davis, Woodland, Redding, and Red Bluff for more than 40 years. We hope the information you found in this blog was useful. To learn more about how we can help you install, maintain or service business communication solutions, please contact us at 877-Gaynor1.
